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Terms of Service

Last updated: 23 July 2026

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of SIGNL (trysignl.app and its subdomains, the “Service”), operated by Mason Bowstead, a sole trader based in the United Kingdom (“we”, “us”). By creating an account or using the Service, you agree to these Terms. If you're using SIGNL on behalf of a business, you're agreeing on that business's behalf and confirming you have the authority to do so.

2. The Service

SIGNL is an operating system for info-business operators: lead tracking, CRM, scheduling, call/commission tracking, reporting, and related tools, made available as a hosted web application. We may add, change, or remove features at our discretion, and may offer paid plans alongside any free tier.

3. Accounts

You're responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at mason@infoscalelab.com if you suspect unauthorised access. You must provide accurate information when creating an account and keep it up to date.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose, or in a way that infringes others' rights
  • Attempt to gain unauthorised access to the Service, other accounts, or our systems
  • Upload malicious code, or interfere with or disrupt the Service's operation
  • Use the Service to send unsolicited communications in violation of applicable law
  • Reverse-engineer, resell, or white-label the Service without our written permission

5. Your data

You retain ownership of the business data you input into or connect to SIGNL (leads, contacts, calls, forms, and similar records). You grant us a licence to host, process, and display that data solely to provide the Service to you. Our Privacy Policy describes how we handle personal data in more detail — read it here.

You're responsible for the accuracy and legality of the data you input, and for having any consents needed (e.g. from leads or customers) to collect and process it through SIGNL.

6. Third-party integrations

SIGNL supports optional integrations with third-party services (e.g. Google Calendar, Stripe, GoHighLevel). When you connect an integration, you authorise SIGNL to access and use the data that integration is configured to share, subject to that provider's own terms. We're not responsible for third-party services' availability, accuracy, or their own handling of your data.

7. Billing (where applicable)

Paid plans, if and when introduced, are billed via Stripe on the cycle shown at checkout. Fees are non-refundable except where required by law or explicitly stated otherwise. We may change pricing with reasonable advance notice.

8. Intellectual property

We own the Service, including its software, design, and branding. Nothing in these Terms transfers any of our intellectual property rights to you, beyond the licence to use the Service as intended.

9. Disclaimers & limitation of liability

The Service is provided “as is” without warranties of any kind, to the maximum extent permitted by law. We don't guarantee the Service will be uninterrupted, error-free, or fit for a particular purpose. To the maximum extent permitted by law, we won't be liable for any indirect, incidental, or consequential damages arising from your use of the Service, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, or if we reasonably believe your use poses a risk to the Service or other users. On termination, your right to use the Service ends, though provisions that by their nature should survive (e.g. liability, intellectual property) will continue to apply.

11. Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these Terms

We may update these Terms from time to time. We'll update the “last updated” date above, and where changes are material, we'll take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Contact

Questions about these Terms? Email mason@infoscalelab.com.