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Nº 22 · Integrations

Connect Twilio to SIGNL

Send texts from automations, only to people who consented. See what syncs, where it stops and how to set it up.

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Works with Twilio

LiveNativeBoth ways

What it does

Send SMS from automations. TCPA-aware: it texts only visitors with explicit consent.

What syncs

What it covers

4
  • Outbound SMS
  • TCPA enforcement
  • Per-client credentials
  • Automation action

Automation triggers

3
  • SMS Failed
  • SMS Reply
  • DNI Call Received

Automation actions

1
  • Send SMS

What it does not do

  • A text is sent only when the lead's consent allows it.

Set it up

Connect in SIGNL

  1. In the Twilio console, copy the Account SID and auth token (or an API key and secret) for the region you use.
  2. Enter the number or Messaging Service SIGNL sends from, and save. SIGNL checks the credentials with Twilio.
  3. On that number, set "A message comes in" to the replies URL shown on this card, so replies reach the lead.
  4. Connected and proven: SIGNL has reached Twilio successfully.

Questions people ask

Which way does data move between SIGNL and Twilio?

Both ways, between SIGNL and Twilio: Outbound SMS, TCPA enforcement, Per-client credentials, Automation action.

How do I set up the connection to Twilio?

It takes 4 steps, listed above. The first: In the Twilio console, copy the Account SID and auth token (or an API key and secret) for the region you use.

Where does the connection to Twilio stop?

Here is where the Twilio connection stops. A text is sent only when the lead's consent allows it.

How ready is the connection to Twilio?

The Twilio connection is built and switched on for every workspace.

Can an automation start from or act on Twilio?

Yes. The builder offers 3 triggers (SMS Failed, SMS Reply, DNI Call Received) and 1 action (Send SMS).

Keep going

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