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Nº 25 · Integrations

Connect Zoom to SIGNL

Transcripts from Zoom cloud recordings, ready for call scoring. See what syncs, where it stops and how to set it up.

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Works with Zoom

Early useNativeData in

What it does

Calls whose recording link is a Zoom cloud recording get its transcript from your Zoom account, with speakers and timestamps, ready for call scoring. Read only: SIGNL never changes anything in Zoom.

Early use: Sign in with Zoom stays closed to other accounts until Zoom approves the app. Not yet checked against a live account.

What syncs

What it covers

4
  • Sign in with Zoom, or your own Server-to-Server app
  • Transcripts from Zoom recording links
  • Daily import of new links
  • Never overwrites a pasted transcript

What it does not do

  • SIGNL never changes anything in Zoom. It reads a transcript only when a call's recording link is a Zoom cloud recording.

Set it up

Connect in SIGNL

  1. Connect with Zoom, using the Zoom account that records your calls to the cloud. Or have a Zoom admin create a Server-to-Server OAuth app in the Zoom App Marketplace with the scopes user:read:list_users:admin, cloud_recording:read:list_user_recordings:admin, cloud_recording:read:list_recording_files:admin and cloud_recording:read:meeting_transcript:admin, activate it, and save its Account ID, Client ID and Client Secret here. The app reads every user in the account.
  2. In Zoom, under Settings, Recording, turn on cloud recording and "Create audio transcript", so recordings carry a transcript.
  3. Connected and proven: SIGNL has read your Zoom recordings successfully.

Questions people ask

What does SIGNL receive from Zoom?

From Zoom: Sign in with Zoom, or your own Server-to-Server app, Transcripts from Zoom recording links, Daily import of new links, Never overwrites a pasted transcript. Data moves one way, into SIGNL.

How do I set up the connection to Zoom?

It takes 3 steps, listed above. The first: Connect with Zoom, using the Zoom account that records your calls to the cloud. Or have a Zoom admin create a Server-to-Server OAuth app in the Zoom App Marketplace with the scopes user:read:list_users:admin, cloud_recording:read:list_user_recordings:admin, cloud_recording:read:list_recording_files:admin and cloud_recording:read:meeting_transcript:admin, activate it, and save its Account ID, Client ID and Client Secret here. The app reads every user in the account.

Where does the connection to Zoom stop?

Here is where the Zoom connection stops. SIGNL never changes anything in Zoom. It reads a transcript only when a call's recording link is a Zoom cloud recording.

How ready is the connection to Zoom?

Early use: the Zoom connection is built and switched on. Sign in with Zoom stays closed to other accounts until Zoom approves the app. Not yet checked against a live account.

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